Financial Markets Ombudsman Service (FMOS)

If you have a dispute evolving your capital market investments, products, and services, FMOS can give you independent, fair, and free dispute resolution service.

The Financial Markets Ombudsman Service (FMOS) was established on 1 January 2025, arising from the consolidation between the Ombudsman for Financial Services (OFS) and the Securities Industry Dispute Resolution Center (SIDREC). FMOS is appointed by Bank Negara Malaysia and the Securities Commission Malaysia to provide an independent, fair, and free dispute resolution service to financial consumers and investors who are unable to resolve their financial complaints with financial service providers or capital market intermediaries.

For further information, please visit FMOS website.